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Head of Delivery

  • Remote
    • Buenos Aires, Buenos Aires, Argentina
    • Montevideo, Montevideo, Uruguay
    +1 more
  • Somnio

Job description

We are looking for a Head of Delivery to lead and scale the execution of web and mobile development projects, ensuring high-quality delivery, predictability, and client satisfaction. This role is key to connecting strategy, technical teams, and clients, ensuring operational efficiency and excellence in service delivery.

Responsibilities

  • Lead the delivery strategy for web and mobile projects across multiple clients and accounts.

  • Ensure compliance with timelines, quality, scope, and budget across all projects.

  • Lead, coordinate, and support Project Managers in day-to-day project execution.

  • Define and continuously improve delivery frameworks, agile methodologies, and scalable operating models.

  • Act as the main escalation point for risks, deviations, or client-related issues.

  • Work closely with Sales, Talent, and Technology teams to plan capacity, staffing, and ramp-ups.

  • Drive continuous improvement in performance, productivity, and overall client experience.

  • Ensure clear, transparent, and effective communication with internal and external stakeholders.

  • Monitor key delivery metrics such as velocity, forecasting accuracy, margins, and client satisfaction.

Job requirements

  • Proven experience leading software delivery in technology services companies.

  • Technical background in web and/or mobile development (ideally with exposure to Flutter).

  • Experience managing multidisciplinary and distributed teams.

  • Strong practical knowledge of Agile methodologies (Scrum, Kanban, hybrid models).

  • Results-driven mindset with strong planning and risk management skills.

  • Excellent communication and leadership abilities.\

  • Advanced English (C1) for interaction with international clients

Nice to Have

  • Previous experience in software factories or consulting environments.

  • Knowledge of staff augmentation and fixed-price project models.

  • Ability to scale delivery operations in high-growth contexts.

  • Strong customer-centric and data-driven mindset.

Remote
  • Buenos Aires, Buenos Aires, Argentina
  • Montevideo, Montevideo, Uruguay
+1 more
Somnio

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